1) Are you the real Chan I seen on TV?

Yes!!!

2)  Are your items 100% Authentic?

We are the leaders in the industry for the highest quality reps on the market.  All our items are made of Original Materials only. We only ship out the best quality available. 

3) Will anyone know my  shoes are Reps?

On feet no one will notice, they will look the same as in stores.  Someone would have to examine your shoe very closely and have detailed knowledge about that particular shoe in order to spot any flaws.  Although they can pass as original we do not recommend you to try and resell them as original.

4) Do the shoes come with the original box?

Yes they come with the original box and we double box every order to protect it during shipping.

5) How long does shipping take?

Shipping takes 7-14 business days Mon-Fri.  We will email you the tracking # as soon as we receive it.  Please do not email us asking for the tracking # prior to the 7th business day.  Once we send you your tracking # the package usually arrives within 3-5 business days.

6) Do you ship worldwide?

In most cases yes and our prices include the cost of shipping.  If you are not sure if we can ship to your country please ask before placing an order.

7) Why isn't my credit card payment going through?

We only ship to the billing address of your credit card.  If you try and ship the item to any other address the transaction will be declined. NO EXCEPTIONS!!!

8) How can I pay?

We accept all major credit cards.

9) What is your return policy?

ALL SALES ARE FINAL unless an error was made on our end  (example: You ordered an 8 and we sent a 12, which this has never happened)

10) Can I follow you on instagram?

Yes, look up ChanTheGoat (beware of imposters)